[MSIB]

Hi,
I m facing problem with A800 since last few days. My GWs are getting stucked after some time – wheather there was calls or not. Strange to me that It is not happening only in same network…. in diff network’s GW has also same problem. All those GWs r in Bangladesh. Plz help me if anyone knows anything.

Regards

[Mikem]

MSIB,

What do you mean by “stuck”? Are the analog pstn ports getting hung (not hanging up)? If so, then this is probably due to an incorrect configuration for disconnect supervision.

If the entire unit is getting locked up, then there could be some other issue at hand.

Mike

[MSIB]

Hi Mikem, thanks for reply
Its not port issue or any other isue in disconnect supervision config. Config are ok. Also I’ve changed Fireware to latest one qt-sy-p4-2-20-40qt-lec. Suddenly GW is going to offline and then we can’t PING it or cann’t telnet GW. But If reset the GW, its works again fine for some times. Then happen same thing again.

Plz advice.

Thanks

[MSIB 2 Miem]

Hi Mikem, thanks for reply
Its not port issue or any other isue in disconnect supervision config. Config are ok. Also I’ve changed Fireware to latest one qt-sy-p4-2-20-40qt-lec. Suddenly GW is going to offline and then we can’t PING it or cann’t telnet GW. But If reset the GW, its works again fine for some times. Then happen same thing again.

The same problem is happeing is not only in my network. Its Happeing some other A800 GW in Bangladesh

Plz advice.

Thanks

[MikeM]

When this happens, can you connect a PC directly to the Tenor through the console port and see if you can access it? If so, then also try issuing the ping command from the Tenor (at Quintum> prompt) out to a public IP and see if this puts the Tenor back on the network.

[MSIB]

I’ve following from Event Log –

EXCP : 25521580:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39e6e8
EXCP : 25524849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
EXCP : 25527849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
EXCP : 25533849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
EXCP : 25534081:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39ddcc
EXCP : 25534581:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39e6e8

Can help regarding the issue plz

Thanks

[Callerzone]

Hi,
we face also same problem quintum auto stucked for several time after reset it’s work fine. Basically quintum this time lost network missing borderelementip and after reset it’s again in normal operation so if anyone know about that plz help us.

Thanks
Callerzone

[Faisal]

Hi all,

I just bought a Quintum tenor axm analog and want to use voip. the thing is I can’t telnet or even ping the tenor. I can connect vai serial connection and can config it.
This is some info about the tenor. Please I can use all the help I can get.
Link is up on LAN 1: 100 Mb/s, FULL duplex via serial connection

index Destination NetMask Gateway EIAttached Metric
—– ————— ————— ————— ————- ——
1 0.0.0.0 255.255.255.248 90.72.18.9 EI-SL1DV1EI1 1

EthernetInterface-SL1DV1EI1 :
name : Test name
PortNumber : 1 Read Only, Physical
ManagementAccess : 1 Access Enabled; Defa
DUPlex : 0 Auto
IPAddress : 90.72.18.11
WebServerPort : 8080 Port Number
SubnetMask : 255.255.255.248
ExternalNATIPAddr : 0.0.0.0
DHCPEnabled : 0 Disabled, default
PPPOEEnabled : 0 Disabled, default
PPPOERedialInterval : 0 default
PPPOEUserName : (Not Set) user defined
PPPOEPassword : (Not Set) user defined
InternalNATIPDirAttached : (unspecified)
FilterIPDirAttached[1..16] : (unspecified)

emac (unit number 0):
Flags: (0x8063) UP BROADCAST MULTICAST ARP RUNNING
Type: ETHERNET_CSMACD
Internet address: 90.72.18.11
Broadcast address: 90.72.18.15
Netmask 0xff000000 Subnetmask 0xfffffff8
Ethernet address is 00:30:e1:00:e3:48
Metric is 0
Maximum Transfer Unit size is 1500
0 octets received
0 octets sent
109 packets received
12 packets sent
109 unicast packets received
12 unicast packets sent
0 non-unicast packets received
0 non-unicast packets sent
0 input discards
0 input unknown protocols
0 input errors
0 output errors
0 collisions; 0 dropped

Current Ethernet Operating Mode
Link : Active
Speed : 100 Mb/s
Duplex : Full Duplex

[Author]

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