- This topic has 10 replies, 1 voice, and was last updated 15 years, 3 months ago by MikeM.
29th March 2005 at 12:39 #29249RobinGuest
pls someone inform me how to break the password of Tenor AX 2400. I forgot my password and now it’s need badly. My mail address is firstname.lastname@example.org
thanks29th March 2005 at 18:50 #29250MikemGuest
Unfortunately, you will need to contact Quintum directly to have our password reset on the AX.30th March 2005 at 17:26 #29251William UyGuest
I believe you have to RESET your unit to factory setting.
When you boot up (power up), press enter immediately to config the unit. At the end of the session you will find there
RESET TO FACTORY SETTINGS…
OF COURSE, YOU WILL LOOSE ALL YOUR SETTINGS…31st March 2005 at 18:56 #29252MikeMGuest
If you contact Quintum, they can generally reset just the password. This will save your configuration.2nd June 2005 at 03:52 #29253RoyGuest
You need to use the command factory default, then the old password will lost including all current configuration. Then you enter, login: admin, password:admin into the device.
Thanks2nd June 2005 at 15:09 #29254MikeMGuest
Roy is generally correct, except to use the command “factory default” you have to be logged in to the unit. Since you do not know the password, you cannot log in and use the command. You will need to contact Quintum directly for assistance.
Mike3rd June 2005 at 17:11 #29255JimmGuest
Its rite Quintum people will recover AX password, but if u havnt lost USER
password there is a chance to make it factory defaults, as i have my personal experience.4th June 2005 at 05:31 #29256CMGuest
why do I need to contact quintum? Isn’t there a way to reset the unit to factory without contacting quintum? This is pretty bad if we have to contact quintum just to reset the unit to factory. I have tried to press enther after boot but it didn’t work. any other clue without contacting quintum?
Thanks4th June 2005 at 09:50 #29257JimmGuest
Have you lost USER password too,
means login=user30th November 2005 at 20:31 #29258srikanthGuest
i had lost the password of tenor ax, can anyone help me out in breaking the password, as i also forgot the ip address.
srikanth30th November 2005 at 21:32 #29259MikeMGuest
You will need to contact Quintum as they will be able to help you access the unit and change the Password. You will need to be connected directly to the AX through the console port.