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quintum help

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  • #29003 Reply
    voip2481
    Guest

    I have a quintum Ax800.recently i purchases a VOIP TOLL FREE from telco.could you plz help me in configuring he ip address of telco gateway in my system to accept the calls which telco will forward to me.
    thanks=

    #29004 Reply
    wilson boyrie
    Guest

    If you are receiving the 1800 calls via PSTN, you do ot need to do anything. The calls will be routed to your normal phone numbers, the ones connected already to the PSTN ports.
    If you are trying to get the 1800 calls via VOIP, there are several troubles:

    1)The Quintum could not play IVR over VOIP, then you will not be able to play the IVR to those 1800 callers.

    2)All calls received VOIP could only go out of the box via the PSTN ports or the PBX ports.You will not be able to receive calls via VOIP and send them out via VOIP again, that is called a call relay box (start price around $6000 US dollars)

    If you have not entered any I.P. on the “allowed” table, the gateway is open, anyone that have your I.P. could send calls.

    If you enter even a single I.P. on the “allowed” or “barred” table, every gateway that will sedn calls need to be incluided on the list.

    Here is a example of a “open” gateway.

    Gatekeeper Administration
    ————————-

    Endpoint Authorization Type = 0 (None)

    Allowed Endpoints
    IP Mask
    No Allowed Endpoints Configured

    Barred Endpoints
    IP Mask
    No Barred Endpoints Configured

    Good luck!!!!

    #29005 Reply
    Larance
    Guest

    I have Quintum A800. I am sending VOIP traffic trough it. However it starts charging as soon as the PSTN phone starts ringing. Could yu help me to avoide this and make the line reversal signal go to charging only at the answer

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