- This topic has 108 replies, 1 voice, and was last updated 15 years, 9 months ago by MikeM to emnuu.
7th April 2007 at 04:04 #28909MikeM to monzurGuest
Not really sure what you are asking. If you want to pass call from voxbone to AS unit and out to PSTN, then you need to configure the hopoff number in the AS.
If you want to go from PSTN to AS to VoxBone and it is SIP, you will need a sip server and configure the quintum to use the sip server.
If you need more assistance, you can contact me at firstname.lastname@example.org
email@example.com April 2007 at 04:07 #28910MikeM to HareezGuest
1. To check for dialtone on the AX unit you would type the following;
debug test o 1
This will check for dialtone and then you must end the test by typing
debug test e
2. For making test call, well if you do not have another gw to make the call, there is really not much you can do. You can use the
debug test d 1 xxxxxxxx (xxxxxxx = number)
To dial a call out of the line that you have the first test running on, but you will not be able to talk over it.
firstname.lastname@example.org April 2007 at 21:03 #28911frankBGuest
HI, i have a tenor ax installed. Im able to send receive internal calls off my nortel cs1000 but i m not able to make outgoing calls. After dialling digits i get a reorder tone after a few seconds.
Help please.1st May 2007 at 00:40 #28912MikeM to frankBGuest
Without seeing the full config and log, it may be difficult to say, but I suspect that either you do not have a sroute configured to allow for outbound calls to IP or your dialplan is not setup correctly. First thing, make sure your dialplan is set with the maxdn increased to allow enough digits, remove the internatl prefix and any other prefix.
email@example.com May 2007 at 14:03 #28913FrankBGuest
Thanks for the response MIke,
i have the ax set at 15 max digits
but it seems whenever i dial any external no. (9xxx…)the calls get rejected. i had a guy from quintum look at the logs when i dialled and he said i was getting 400 series msgs from the sip. he said i should look at my nrs but that seems fine to me,on the other hand a telecom engineer told me the problem has to be in the quintum. im really confused.1st May 2007 at 14:15 #28914MikeM to FrankBGuest
So I am guessing that if you are using a 9 prefix for dialing through the quintum you may be using the intercom prefix settings. Additionally you are using SIP and my concern would be the ability for the intercom settings to work correctly with SIP. I would really need to see the entire config and logs to start to determine what could be happening. I am not as familiar with SIP as I am with H323, but not sure that this is where the problem lies.
firstname.lastname@example.org May 2007 at 02:19 #28915NasiruddinGuest
I need Quintum AX24 & A800 origination pre paid calling card (phone to Phone)configuration.
please anyone help me calling card configuration .4th May 2007 at 13:05 #28916MikeM to NasiruddinGuest
there are several settings for this that I would need to know first. Please contact me directly at email@example.com and I can discuss this with you.
firstname.lastname@example.org May 2007 at 13:15 #28917shishirGuest
I have axt2400. I got a problem with my ax’s port. Call is not establish in some particular port. Too many calls are hitting but they are not establish at all.
Can some one help me out from this problem.
shishir22nd May 2007 at 17:18 #28918MikeM to shishirGuest
you mentioned that too many calls are hitting unit. This can be a bad thing. You should make sure that no more than 24 calls are going to the unit. After that, if no calls are going through, it might be a config issue. Check your HND settings to make sure that you have matching patterns and then do a quick test on each line for dialtone.
email@example.com May 2007 at 03:37 #28919shishirGuest
Thank you Mike.
But I think I can not explain my ax’s
I use this ax for three month. One day i got problem with ax’s 29,20,15.
Too many calls are hit on this port but they are establish a little. For
an example 348 calls hit but only success call is 2 and min is 10.After
one day i got no dial tone on that port. So,I thought it could be problem in patch panel. I replaced that and i got dial tone on that port. But same prob as hitted too much but establish not too many.
Mike can you give me any suggestion
on that problem.
Thanks and regards
shishir23rd May 2007 at 15:05 #28920Ani JohnGuest
Can anybody help me in the sip configuration of Tenor Ax 2400. I am finding problem local extensions are working but external extension if I call says busy. can someone help me on this22nd June 2007 at 06:54 #28921RabarGuest
i will be greatful if anybody help me in my problem , i have Quintum AX/FXO and using for temination , but now i have aproblem of Fails answer supervsion , i dont know where i have start and how i can fix it . also if anybody have a manual for config voip on Quintum i appreciate if he put it here so we can benifit from it.
My Regards22nd June 2007 at 12:26 #28922MikeM to RabarGuest
Most everything you ask for can be found on Quintum’s web site. For the answer problem, please go to Quintum’s web site and search for answer supervision and you will find a document that explains this. For a complete manual, go to the support page, choose your model type and you will see the manuals.
firstname.lastname@example.org August 2007 at 08:28 #28923AshrafGuest
Hi I’m Ashraf
I use quintum A800. I wanna make call using my gateway from my office pc remotely, please help me to solve this. Thinks
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