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quintum d3000 with excel switch 1.5G

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  • #28400 Reply
    john
    Guest

    HI All
    I am facing a problem with quintum D3000. My connectivity is as that excel switch > quintum E1> Cisco Gw.
    The call will originate from excel swith and pass to quinrum through the E1 connected, quintum will send the call to the cisco. My problem is the call will succesfully routed to the cisco GW and connected the destination BUT cant hear any sound and then cut off.
    What is the setting i should have on the quintum and excel part

    PLease reply to kanghong18@yahoo.com.hk.

    Thank you very much

    #28401 Reply
    Teodor Georgiev
    Guest

    a dumb question.
    Without a good debug, even God can not tell you the settings you should correct 🙂

    run evlog +ch debug on Quintum and pay attention to what it says.

    #28402 Reply
    john
    Guest

    hi here is the log.. please advise which part goes wrong .
    Thanks

    CH :208673627:PKG From: CC To: HO MsgType: SETUP_IND
    CH :208673627:1b 01 01 00 00 00 08 3d 00 04 0a 80 90 80 90 00 00 00 00 00 83 00 18 0c 81 81 80 8
    1 00 00 80 03 00 04 00 00 00 6c 0e 84 81 80 80 30 31 32 32 33 31 30 31 38 37 00 70 0d 81 81 38 35 32
    32 31 32 31 31 32 32 38 a1 04 03 90 90 a3 18 03 ae
    CH :208673627:PRI(2): received message=0x1b from L3.
    CH :208673627:Forcing TON=0 and NPI=0.
    CH :208673627:CallInfo[0xd2f42c]: origCalled.digit(85221211228#)
    .
    CH :208673627:PRI(2): sending message=0x4 to L3.
    CH :208673627:PKG From: HO To: CC MsgType: CALL_PROCEEDING_REQ
    CH :208673627:04 01 00 00 00 00 08 0f 00 18 0c 81 81 80 81 00 00 80 03 00 04 00 00
    CH :208673627:Routing requested for: public(0) orig=85221211228# public(1) normalized=8522121122
    8 route code= tg=0.
    CH :208673627:1 match(es) found: 2
    CH :208673627:bandwidth info: max=-1 cur=12600.
    CH :208673627:Route response(8): result=1 cause=0.
    CH :208673627:TBCSM[21]: Setup from peer=0xd2f408 NP=0x1 NT=0x1.
    CH :208673627:OrigNum=85221211228# NormNum=85221211228 TranNum=85221211228 OrigDest=.
    CH :208673628:h323[21]: tcall:stackSendSetup, media type=16
    CH :208673628:udp connect: 28 11
    CH :208673628: cbc0b902 10240 0 0
    CH :208673628:h323tg: outgoing translation 85221211228# -> 850399385221211228.
    CH :208673628:h323[0]: h323mgr:newCall
    CH :208673632:[21/0]: Trying Route to 202.83.194.118

    CH :208673693:h323[21]: tcall:RcvCallProc
    CH :208673693:Setting remote rtp port=202.83.194.118:19262.
    CH :208673813:h323[21/0]: tcall:RcvAlert
    CH :208673813:tsi connect: 228 018 01
    CH :208673813:TsiConnXlate: 2:28, 0:18
    CH :208673813:tsi connect: 228 018 10
    CH :208673813:TsiConnXlate: 0:18, 2:28
    CH :208673813:PRI(2): sending message=0x2 to L3.
    CH :208673813:PKG From: HO To: CC MsgType: ALERTING_REQ
    CH :208673813:02 01 00 00 00 00 08 00
    CH :208674176:h323[21/0]: tcall:RcvConnect
    CH :208674176:OBCSM[21]: Received peerRcvConnect.
    CH :208674176:CallInfo[0xd2f42c]: sendConnected Event. leg(1)
    CH :208674176:PRI(2): sending message=0xc to L3.
    CH :208674176:PKG From: HO To: CC MsgType: CONNECT_REQ
    CH :208674176:0c 01 00 00 00 00 08 00
    CH :208676879:PKG From: CC To: HO MsgType: DISC_IND
    CH :208676879:33 01 01 00 00 00 08 07 00 08 04 00 00 00 90 08 02 80 10
    CH :208676879:PRI(2): received message=0x33 from L3.
    CH :208676879:PRI(2): sending message=0x7 to L3.
    CH :208676879:PKG From: HO To: CC MsgType: CLEAR_REQ
    CH :208676879:07 01 00 00 00 00 08 00
    CH :208676879:CallInfo[0xd2f42c]: cdr callid(15) rmtcallid(0) calltype(1) destnumtype(1).
    CH :208676879:CallInfo[0xd2f42c]: cdr dest(85221211228) orig(0122310187) remote() pin().
    CH :208676879:CallInfo[0xd2f42c]: cdr icline(1) icport(11) otline(ffffffff) otport(ca53c276).
    CH :208676879:CdrManager::addCdr: 20 Return.
    CH :208676879:CallInfo[0xd2f42c]: sendDisconnected Event.
    CH :208676879:tsi disconnect: 018 228 01
    CH :208676879:TsiDiscXlate: 0:18, 2:28
    CH :208676879:tsi disconnect: 018 228 10
    CH :208676879:TsiDiscXlate: 2:28, 0:18
    CH :208676879:TBCSM[21]: Release from peer=0xd2f408 cause=0x10.
    CH :208676879:udp disconnect: 28 11
    CH :208676879: cbc0b902 10240 ca53c276 19262
    CH :208676879:OBCSM[21]: Release complete from peer=0xd2dc10.
    CH :208676880:h323[21/0]: tcall:stackSendRelease
    CH :208676889:PKG From: CC To: HO MsgType: CLEAR_CONF
    CH :208676889:05 01 01 00 00 00 08 00
    CH :208676889:PRI(2): received message=0x5 from L3.

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