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H323 IP Phone Problem

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  • #27871 Reply
    Efang
    Guest

    Hi,

    Here i use an H323 v3 protocol IP phone. And i facing some problems here. The situation is like this, my company is use the private IP 10.x.x.x and i use a router to route the 10.x.x.x IP address to 192.168.1.x IP address. When i plug the IP phone into the 10.x.x.x segment i can use the phone without any problems. But if i plug in the phone behind the router with the 192.168.1.x IP address then the IP phone will not function properly. The problem which i facing is when i call out by using that IP phone, i just cannot hear the voice from the other side but when i speaking the other side can hear my voice clearly. Can anyone give some advice about this situation.

    Thank you.

    #27872 Reply
    Raj
    Guest

    Your router not supporting VOIP traffic.. change the router.. I did the same.

    #27873 Reply
    Noname
    Guest

    Get the I.P. phone on the DMZ zone for a try.

    If still does not work, try with a linksys router. They seem to be more “voip friendly”.

    Best regards.

Viewing 3 posts - 1 through 3 (of 3 total)
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