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Quintum800 issue: Drop Calls.. pls READ

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #27631
    koymack
    Guest

    hi everyone…
    need your insight, opinion and help..
    i’m using a Quintum 800 and my Gateway is a Cisco 3640.. my client uses a Cisco AS5300 to send us traffic.. now my problem is that i’m having alot of DROP CALLS and so my ASR is very low plus since we’re using prepaid GSMs we’re being charged for some drop calls… so its doing not very good…
    my client’s AS5300 uses G723r63 codec so i’ve set my Quintums at 81 (G.723.1 @ 6.3kbps.)… my CASSIGNALING is set at 5 (Loop Start Reverse Battery ) SUPERVISION: 3 (Both Answer and Disconnect)…
    what do you think ’causes the DROP CALLS???… need your say ASAP please… thanks….

    #27632
    Bipu
    Guest

    Well, I think you should have set your lines with different polarity. At least I fixed it this way couple of times.

    #27633
    koymack
    Guest

    thnaks for your reply.. i’ve already set my Quintum’s CAS to Lop Start Reserse Battery if thats what you mean… but i stil have drop calls…

    #27634
    Mark
    Guest

    You should review the documents Quintum has about disconnect supervision and answer supervision. You cannot have the cassig set to 5 and supervision set to 3. This is not correct. First, for the reverse battery does your GSM device provide reverse battery to the Quintum? Based on your description, I am betting not. Set the cassig to 1 and re-test.

    #27635
    Bipu
    Guest

    No, I didn’t mean that. What you have to do is swap between leads of each line. It should fix this issue hopefully.

Viewing 5 posts - 1 through 5 (of 5 total)
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