Tenor disconnect command

Saleh,

Unfortunately no such command exists. If you are having a problem with the line disconnecting, most likely this is due to an incorrect configuration for disconnect supervision. You may want to try to configure the unit for disconnect tone (config pstntg 1# supervision 1) and make sure that the cassignaling is set to loop start only.

You may want to review the document on Quintum’s Web site that discusses disconnect supervision. It can be found at;
http://www.quintum.com/support/1G/kb/telco/Disconnect_Supervision.pdf

thanks all for your replay

here is my current setup, i enabled the “disconnect supervision” is my config looks fine to you?

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Unit
—-
Unit: 1
IP Address = 192.168.1.100
External IP Address = 66.66.66.66
Name = dammam-office

Online = 1
Relay ResetTime = 60
Relay Reset Number = 10

TcpKeepAlive = Disabled(0)

System
——
Country Value = 2
Country Code =
Area Code =
Minimum DN = 7
Maximum DN = 20
International Prefix:
1: 00
Long Distance Prefix =
Carrier Selection Prefix:
Intercom Used = no(0)
Private DN Used = no(0)
Interdigit Timeout = 4 sec.

Ring Frequency = 20 Hz(0)
PSTN Ring Sensitivity = Normal(0)

Disc Tone Frequency: 480 Hz (min) : 620 Hz (max)
Disconnect On/Off Time: 250 mSec(on) : 250 mSec(off)

Call Indication Tone = None(0)
Disable GUI = yes(1)

PSTN Trunk Group
—————-
PSTN Trunk Group: 1
Name = PstnPassThrough1
Pass Through = no(0)
PT Trunk ID = 0
Provide Call Progress Tone = yes(1)
Busyout = no(0)
Hunt Algorithm = ascending(0)
Modem Calls = No(0)
Direction = both(2)
DN Used = public
End Of Dial = yes(1)
End Of Dial Digit = #
Add End of Dial Digit = no(0)
Ivr Type = Prepaid calling card
Ivr Card Digit Length = Variables
Disabled Voice Prompt 0
Ivr Preauthentication = 0
Ivr Language = None
MultiSession code: = None
IVR Access Number = None
Ivr Allow DID = no(0)
Ivr Answer Delay = 0
Retry Counter = 1
CID = From Interface(0)
External Routing Request = no(0)
Auto Switch Enable = no(0)
Forced IP Routing # = none
Trunk ID(Account Code) = none
Trunk ID Delivery = none
2 Stage Dial = No
Translate Inbound Caller ID = no(0)
Relay Caller ID = yes(1)
IP Extension = no(0)
Maximum LAM Calls Allowed = 4
LAM: Index Pattern Replacement NumberType
Cas Signaling Type = loop start fwd disconnect(6)
Cas Orientation = user(0)
Dial Tone Detect = yes(1)
Dial Delay Timeout = 1000
Answer Delay Timeout = 0
Flash-Hook Signaling = no(0)
Supervision = disconnect(1)
Caller Id Detection = no(0)
dtmf-ontime = 100
dtmf-offtime = 100
Channel:
unit# 1 line# 2: 1,2,3,4

PBX Trunk Group
—————
PBX Trunk Group: 1
Name = PbxPassThrough1
Pass Through = yes(1)
PT Trunk ID = 0
Provide Call Progress Tone = yes(1)
Multipath = yes(1)
Hunt Algorithm = ascending(0)
Modem Calls = No(0)
Direction = both(2)
DN Used = public
End Of Dial = yes(1)
End Of Dial Digit = #
Add End of Dial Digit = no(0)
Ivr Type = None
Partial TG = no(0)
CID = Trunk ID(1)
External Routing Request = no(0)
Auto Switch Enable = no(0)
Forced IP Routing # = none
Trunk ID(Account Code) = none
Trunk ID Delivery = none
2 Stage Dial = No
Translate Inbound Caller ID = no(0)
Relay Caller ID = yes(1)
IP Extension = no(0)
Public Number of Digits = 7
Private Number of Digits = 4
Public Hunt Ldn’s:
Private Hunt Ldn’s:
BDN: Index Bdn
Cas Signaling Type = loop start(1)
Cas Orientation = net(2)
Flash-Hook Signaling = yes(1)
Flash-Hook Min = 200
Flash-Hook Max = 700
Supervision = none(0)
Caller Id Generation = no(0)
dtmf-ontime = 100
dtmf-offtime = 100
Channel:
unit# 1 line# 1: 1,2,3,4

IP Trunk Group
—————
Incoming IP call delete digits = 0
Incoming IP call prefix =
Outgoing IP call delete digits = 0
Outgoing IP call prefix = 00010
Prefix Trunk ID = no(0)
Default Trunk = No
External Routing Request = no(0)
Display Information ID = Tenor-Gateway

Line
—-
Line: 1
Law = uLaw(0)
Rx Gain = -8dB
Tx Gain = -6dB
Line: 2
Law = uLaw(0)
Rx Gain = 0dB
Tx Gain = 0dB
Guard Time = 0mS
DAA Start Up = Enabled

Gatekeeper System
—————–
Zone Name =
Border Element IP Address(prim) = 192.168.1.100
Border Element IP Address(sec) = 0.0.0.0
Discovery IP Address = 0.0.0.0
Gatekeeper Password =
LRQ returns all candidates(0)
Maximum LRQ Hops = 0
WAN Call Limit = 0 (disabled)
LCF/LRJ V3plus = 1
Gatekeeper Option Flags:
Use IP Header Address = no(0)
Ridgeway ARQ = no(0)

Border Element
—————–
Static Routing
Static Route #1
RouteName =
Gkmode = Destination is a Gateway (0)
CallSignalAddress = 80.80.80.80:1720
1:* Public LDN priority(1)
2:* Private LDN priority(1)

DSP
—
Voice Coding algorithm = 68
Voice Information Field size = 160 bits
Silence Suppression = Enable(1)
Minimum Jitter buffer = 60 msec
Maximum Jitter buffer = 300 msec
Receive Gain (PCM -> IP) = 6 dB
Transmit Gain (IP -> PCM) = 8 dB
Digit Relay = 0
Fax Relay Type = 0
Fax Maximum Rate = 144
Fax Playout FIFO nominal delay = 600
Fax Modem Coding = 0
Fax Modem Voice Information Field size = 0 bits
Idle Time = 30
Answer Supervision Options = 0
Disconnect Supervision Option = 1

H323 Gateway
—————–
Primary GK Address = 0.0.0.0
Primary Auto Discovery = 1
Secondary GK Address = 0.0.0.0
Secondary Auto Discovery = 0
H.323 ID = XXX
Register DN = Register as GW Prefixes(1)
Ignore Bandwidth in ACF = no(0)
Default H245 Tunneling = yes(1)
Round Trip Delay = 0
One Stage Dialing = 0
RRQ Interval = 0
H323 Interop Flags:
H225 GW Protocol = h323(0)
Do BRQ = 0
SlaveSessionId0 = 0
AllowFastStartOnly = No(0)
RRQv3plus= No(0)
ProgressInd Alert= No(0)
StartH245Flag= No(0)
Automatic Ext IP Update= Yes(1)
RTP Verification= No(0)

Do Lightweight RRQ = no(0)

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thanks