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Quintum a400 error cause 38

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  • #27156 Reply

    i need some help!
    i send the call to Quintum a400.
    and i see that the calls hits GW. but i get cause 38.
    cause 38 is “network out of order”

    everything seems ok.
    Can some suggest some thing. if something has to be change please give me commands too coz i m new on quintums.


    #27157 Reply

    Unit: 1
    IP Address =
    External IP Address =

    Online = 1 Check to see if you have a “1” here.

    Relay ResetTime = 240
    Relay Reset Number = 2

    Seems like you did a factory default and did not put the unit back in service.

    Good luck!!!!!!

    #27158 Reply

    Thanks NOname.
    you were right, i loaded the factory defaults and then it was offline.

    i m facing strange problem
    i gave this command to monitor

    quintum: ev +ch
    Quinutm : q {enter)

    i get following

    Press to return to Command mode

    EXCP : 0:**** SYSTEM RESET! RESTARTING (0x80000000, IP=0x3ddbfbf4) ****
    EXCP : 106:Idle Reference Count = 153187
    EXCP : 134:Started CDR manager. Initializing CDR data, session number = 0
    EXCP : 524548:HttpD: E_RECV error (0x5023)
    EXCP : 524548:HttpD: Source addr=
    EXCP : 3084025:ERROR in WsGetFileNameUri Buffer=
    EXCP : 3162613:ERROR in WsGetFileNameUri Buffer=
    EXCP : 3177605:ERROR in WsGetFileNameUri Buffer=

    and i have huge packet loss.
    and the IP address u see is no where configured. can u help me to slove this


    #27159 Reply

    That is a extrange one for sure.
    I heard trough some postings that there is way to make your Quintum gateway “crash” by sending a storm of packets to your port 1720.
    It looks like that address on the internet may be “beaconing” your I.P. address.

    Make the following test: Change your I.P. adress on the Quintum and see if it stays Up or not.
    Or reject that I.p. address on the router, such a way that the packets will not reach the gateway.

    If the Quintum stays up without alarms on a diferent I.P, looks like some is sending a lot of trash to your I.P.

    #27160 Reply
    Teodor Georgiev

    Someone is flooding you.
    He tries to use the internal web server as a proxy.

    Do that:

    disablegui 1


Viewing 5 posts - 1 through 5 (of 5 total)
Reply To: Quintum a400 error cause 38
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