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Calls failing from Public IP to Private

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    Jonas
    Guest

    Hi Guys!!

    Here i am again…

    I have an A800 (public IP – Brazil) and an A400 (private IP – Miami).
    The A400 can call the A800, but the A800 cannot call the A400.
    On the A400 if I put the public IP on the BorderElement the A800 doenst see the A400, but if I put the private IP it works, but only one way around.
    Does any one tell me what I shuold do?
    Here is the Log when I dial from the A800 to the A400(I dont know yet how to read this log well):

    (Those IPs are fake)
    Quintum:salvador> gk table
    Quintum:salvador>
    Zone DirectoryNumbers
    Public DirectoryNumber Tree
    5571
    * 1:LAM 111.111.111.111 Direct
    55715551213
    2:LDN 111.111.111.111 Direct
    Private DirectoryNumber Tree

    Network DirectoryNumbers
    Public DirectoryNumber Tree
    1
    * 2:LAM 112.112.112.112 Direct
    13055551212
    2:LDN 112.112.112.112 Direct

    Quintum:salvador>
    Quintum:salvador> ev cl
    Clearing Event Log…
    Quintum:salvador> ev +ch
    Event Log Add To Mask…
    Enabled Modules: excp ch
    Quintum:salvador> ev l3
    Event log level=3
    Quintum:salvador> q
    Press to return to Command mode

    CH : 23789909:[1: 1] received message from cas: Setup
    CH : 23789909:CallInfo[0xd33428]: origCalled.digit()
    .
    CH : 23789909:OBCSM[82]: Providing dial tone.
    CH : 23789909:tsi connect: 101 201 10
    CH : 23789909:TsiConnXlate: 2:1, 1:1
    CH : 23789909:[1: 1] sent message to cas: Setup-Ack
    CH : 23789909:tsi connect: 101 201 01
    CH : 23789909:TsiConnXlate: 1:1, 2:1
    CH : 23789947:tsi disconnect: 101 201 01
    CH : 23789947:TsiDiscXlate: 1:1, 2:1
    CH : 23789947:[1: 1] received message from cas: InbandSigDone
    CH : 23790027:[1: 1] received message from cas: RelComp
    CH : 23790027:CallInfo[0xd33428]: cdr callid(52) rmtcallid(0) calltype(1) d.
    CH : 23790027:CallInfo[0xd33428]: cdr dest() orig(5551213) remote() pin().
    CH : 23790027:CallInfo[0xd33428]: cdr icline(0) icport(0) otline(ff) otport.
    CH : 23790027:CdrManager::addCdr: 81 Return.
    CH : 23790027:CallInfo[0xd33428]: sendDisconnected Event.
    CH : 23790027:tsi disconnect: 101 201 10
    CH : 23790027:TsiDiscXlate: 2:1, 1:1
    CH : 23790043:[1: 1] received message from cas: Setup
    CH : 23790043:CallInfo[0xd33428]: origCalled.digit()
    .
    CH : 23790043:OBCSM[83]: Providing dial tone.
    CH : 23790043:tsi connect: 101 205 10
    CH : 23790043:TsiConnXlate: 2:5, 1:1
    CH : 23790043:[1: 1] sent message to cas: Setup-Ack
    CH : 23790043:tsi connect: 101 205 01
    CH : 23790043:TsiConnXlate: 1:1, 2:5
    CH : 23790162:[1: 1] received message from cas: Info
    CH : 23790162:received info = 0
    CH : 23790162:tsi disconnect: 101 205 10
    CH : 23790162:TsiDiscXlate: 2:5, 1:1
    CH : 23790182:[1: 1] received message from cas: Info
    CH : 23790182:received info = 0
    CH : 23790203:[1: 1] received message from cas: Info
    CH : 23790203:received info = 1
    CH : 23790224:[1: 1] received message from cas: Info
    CH : 23790224:received info = 3
    CH : 23790244:[1: 1] received message from cas: Info
    CH : 23790244:received info = 0
    CH : 23790265:[1: 1] received message from cas: Info
    CH : 23790265:received info = 5
    CH : 23790286:[1: 1] received message from cas: Info
    CH : 23790286:received info = 5
    CH : 23790306:[1: 1] received message from cas: Info
    CH : 23790306:received info = 5
    CH : 23790327:[1: 1] received message from cas: Info
    CH : 23790327:received info = 5
    CH : 23790348:[1: 1] received message from cas: Info
    CH : 23790348:received info = 1
    CH : 23790368:[1: 1] received message from cas: Info
    CH : 23790368:received info = 2
    CH : 23790389:[1: 1] received message from cas: Info
    CH : 23790389:received info = 1
    CH : 23790409:[1: 1] received message from cas: Info
    CH : 23790409:received info = 2
    CH : 23790809:[1: 1] sent message to cas: Call-Proc
    CH : 23790809:tsi disconnect: 101 205 01
    CH : 23790809:TsiDiscXlate: 1:1, 2:5
    CH : 23790809:Routing requested for: public(1) orig=0013055551212 public(1).
    CH : 23790809:1 match(es) found: 1
    CH : 23790809:bandwidth info: max=-1 cur=12600.
    CH : 23790809:Route response(83): result=1 cause=0.
    CH : 23790809:TBCSM[83]: Setup from peer=0xd33404 NP=0x1 NT=0x1.
    CH : 23790809:OrigNum=0013055551212 NormNum=13055551212 TranNum=13055551212.
    CH : 23790809:h323[83]: tcall:stackSendSetup, media type=9
    CH : 23790809:udp connect: 9 11
    CH : 23790809:udp connect: 9 11
    CH : 23790810:H323TermCall: relaying calling party # = 5551213.
    CH : 23790810:h323[0]: h323mgr:newCall
    CH : 23790812:[1: 1] received message from cas: InbandSigDone
    CH : 23790816:[83/0]: Trying Route to 112.112.112.112

    CH : 23791116:h323[83/0]: tcall:RcvRelComp, cause=38 reason=0.
    CH : 23791116:udp disconnect: 9 11
    CH : 23791116: c8fedb65 10240 0 0
    CH : 23791116:OBCSM[83]: Release from peer=0xd31c10 cause=0x26 redir=.
    CH : 23791116:TBCSM[83]: Release complete from peer=0xd33404.
    CH : 23791116:OBCSM[83]: Trying another route.
    CH : 23791116:Route response(83): result=0 cause=34.
    CH : 23791116:CallInfo[0xd33428]: cdr callid(53) rmtcallid(0) calltype(1) d.
    CH : 23791116:CallInfo[0xd33428]: cdr dest(13055551212) orig(5551213) remot.
    CH : 23791116:CallInfo[0xd33428]: cdr icline(0) icport(0) otline(ffffffff) .
    CH : 23791116:CdrManager::addCdr: 82 Return.
    CH : 23791116:CallInfo[0xd33428]: sendFailed Event cause=38.
    CH : 23791116:tsi connect: 101 202 10
    CH : 23791116:TsiConnXlate: 2:2, 1:1
    CH : 23791116:[1: 1] sent message to cas: Alert
    CH : 23791465:[1: 1] received message from cas: RelComp
    CH : 23791465:tsi disconnect: 101 202 10
    CH : 23791465:TsiDiscXlate: 2:2, 1:1

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