- This topic has 9 replies, 1 voice, and was last updated 17 years, 7 months ago by Hwyking.
2nd September 2003 at 13:21 #25182BegGuest
I m getting a alram in Tenor….”RADIUS configuration missing”….any one can tell…why this alarm?….how can i eliminate this?
Regards2nd September 2003 at 18:53 #25183HwykingGuest
Just like it says, u r missing a param in the radius table, send me your log I will look at it I am at comcast.net
Hwyking#comcast.net4th September 2003 at 19:37 #25184BegGuest
Thanks for reply…..can u plz tell Which log u want?
regards5th September 2003 at 02:49 #25185HwykingGuest
at the config prompt type print then capture the print out to file and email it
Hwyking12th September 2003 at 13:27 #25186TinaGuest
Hi all, my tenor is also giving this active alarm and this alarm level is 2. system software version is P4-2-20-9(LEC)……and in this situation box is not receiving any call…..i m not sure problem is for this or not…..please help me13th September 2003 at 14:24 #25187HwykingGuest
upgrade your IOS, email me if you need help, I am at comcast.net
Hwyking#comcast.net15th September 2003 at 18:44 #25188GonzoGuest
Check under config gkadmin# if Endpoint Authorization Type = is set to 1,2 or 3. If is not zero you may be getting that alarm16th September 2003 at 20:12 #25189LeonGuest
This alarm meens that you are enable radius without specifying required radius parameters. The only way to answer your question is to take a look at your configuration on a Tenor.
follow those steps and post info here:
At the main promt type
2) radius user
Post the output in this forum
Leon.17th September 2003 at 13:40 #25190TinaGuest
Thanks all for reply. Problem is solved.Thanks Gonzo….Its solved as your suggestion. HwyKing: u ask me to change the IOS….can u tell me which version i’ll use…some time box is not responding..when i give a print commnad….it gets stack and….more call are less 30secs….what are the problems?…is it IOS or its config issue. Regards1st October 2003 at 18:37 #25191HwykingGuest
Sorry, it took me some time, I was out on vacation…but for you Tina, what’s the current IOS version u have on the tenor?Also check your PSTN setting for supervision, and make sure it is set for answer & disconnect.