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Need Answer Supervision on iEnsemble!!

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  • #25105 Reply

    We are using an iEnsemble box for origination pusposes. But the problem is that every customer demands to have answer supervision on our gateway and the iEnsemble’s don’t come with Answer Supervision. Is there any way, we can put answer supervision on our iEnsemble!! Please help us!!! Any replies will be appreciated. Thank you!!!

    #25106 Reply

    Sorry we are using our iEnsemble for Taermination.

    #25107 Reply

    iE has very limited Answering supervision. Foe each call you should wait up to 5-6 sec, before iE detect that yhere are no Ring tone any more (if someone answer to call).
    Flash Horizon/Vive offers some Dialers/LCR whic can detect Voice, so you should order Dialer for each FXS port and connect it to iE. So iE should send call to Dialesr and dialer will detect voice and this will make aceptable accuracy for CDR. Dialer should dent Reverse polarity as status when call is answered.
    In IP script do not use Answer Connect.
    use xdefault answerconnect ON

    #25108 Reply

    I suffered too much on making iE recognize the call status. Only busy tone could be detected properely and quickly. Other tones could be detected…but very-very hard and very late (5-6 seconds).. Also there is another problem: The caller won’t hear any sound before the billing goes…the speach (as well as the ring tones) are heard only after the billing is started…
    So you can’t rely on its built-in answer supervision…that would be just a waste of time..

    Tigran Kocharyan

    #25109 Reply

    iE has these dificulties wirh Answering supervision, so is not perfect solution for receiving VoIP traffic. If you like to sent VoIP calls, for this scenario iE is quite good solution, especialy if calls going to Cisco or other iE.
    CDRs are accurate and quality is good as with any other vendor.

    Recommendation: DO not use it for receiving Traffic

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