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IP Phone and Quintum

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  • #24757 Reply
    Gonzo
    Guest

    Hi,

    I need help setting a welltech IP phone to work with a Tenor GK. I can register the IP phone to the GK and I can make calls to the IP phone, but I can’t call out from the IP phone.

    Thanks

    #24758 Reply
    noname
    Guest

    Have you tried to hit pound after you finish dialing the number???
    I have a cheap VOIP phone that does that. I does not say anything on the user manual, but it will not send the digits out until you hit #

    #24759 Reply
    Gonzo
    Guest

    To noname.

    Yes, I tried that. I got a message on the display saying undefined reason. Can you give me some info on the settings you have on your phone? This phone have a web interface and is easy to setup, but I must be doing something wrong.

    Thanks,

    interlink@dsli.com

    #24760 Reply
    to gonzo
    Guest

    i used to use welltech’s lan phone 101 to communicate with tenor, and meet the same question.

    here is what i do at that time, it may do some help to you.

    since i use the old version of tenor, i need to use country code and area code.

    so i modify the incoming digits and out digits in tenor and add prefix to incoming and out.

    #24761 Reply
    Gonzo
    Guest

    I used the debug command on the phone and the dialing pattern looks ok like 12121234567, but I am not receiving anything on the Tenor. Do you remember what was the H323 settings you were using?

    Thanks.

    #24762 Reply
    to gonzo
    Guest

    what is your configuration of tenor?

    countrycode and area code?

    as for me countrycode is 86 and areacode is 21

    so i config tenor as follow:

    config,iptg,
    outdeletedigit 4 ,outprefix 8621,
    incomdeletedigit 4 incomingprefix 8621 and i didnot remenber any setting on welltech’s phone.
    maybe you can try.
    good luck

    #24763 Reply
    Ntenje
    Guest

    Hi there!!!
    I’m triying to develop a billing system for Cisco ATA 186. I use winsyslog to have somme message coming from Ata and I dont know axactly the meaning of all that messages. Please I you have and idea about that let me know…
    THANKS

Viewing 7 posts - 1 through 7 (of 7 total)
Reply To: IP Phone and Quintum
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