- This topic has 6 replies, 1 voice, and was last updated 17 years, 7 months ago by Ntenje.
14th July 2003 at 13:19 #24757GonzoGuest
I need help setting a welltech IP phone to work with a Tenor GK. I can register the IP phone to the GK and I can make calls to the IP phone, but I can’t call out from the IP phone.
Thanks14th July 2003 at 23:31 #24758nonameGuest
Have you tried to hit pound after you finish dialing the number???
I have a cheap VOIP phone that does that. I does not say anything on the user manual, but it will not send the digits out until you hit #15th July 2003 at 00:07 #24759GonzoGuest
Yes, I tried that. I got a message on the display saying undefined reason. Can you give me some info on the settings you have on your phone? This phone have a web interface and is easy to setup, but I must be doing something wrong.
Thanks,15th July 2003 at 01:41 #24760to gonzoGuest
i used to use welltech’s lan phone 101 to communicate with tenor, and meet the same question.
here is what i do at that time, it may do some help to you.
since i use the old version of tenor, i need to use country code and area code.
so i modify the incoming digits and out digits in tenor and add prefix to incoming and out.15th July 2003 at 12:42 #24761GonzoGuest
I used the debug command on the phone and the dialing pattern looks ok like 12121234567, but I am not receiving anything on the Tenor. Do you remember what was the H323 settings you were using?
Thanks.16th July 2003 at 02:06 #24762to gonzoGuest
what is your configuration of tenor?
countrycode and area code?
as for me countrycode is 86 and areacode is 21
so i config tenor as follow:
outdeletedigit 4 ,outprefix 8621,
incomdeletedigit 4 incomingprefix 8621 and i didnot remenber any setting on welltech’s phone.
maybe you can try.
good luck18th July 2003 at 21:20 #24763NtenjeGuest
I’m triying to develop a billing system for Cisco ATA 186. I use winsyslog to have somme message coming from Ata and I dont know axactly the meaning of all that messages. Please I you have and idea about that let me know…