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Taxi Call Centre

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  • #23177

    I want to build an intelligent system for a local taxi office. They have 4 lines.

    I want to expand this to 10 lines.

    Can I put 10 linejack cards into two pcs and allow other people on the local lan to answer these calls via a pc?

    Does the existing free software cope for this?

    I want to build a system where telephoist can snswer any call and then automatically pull up the customer details via callerid.

    Will each pc require a full duplex sound card as well?

    Appan KH

    Go for a good IVR system and it can meet all your requirements

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