- This topic has 177 replies, 1 voice, and was last updated 14 years, 6 months ago by Pooya.
10th March 2004 at 22:40 #22543Quintum Tenor 3200Guest
I am using Quintum Tenor 3200, i am looking for the manual, please kindly if any can send it to me or pass me a link.
James11th March 2004 at 15:27 #22544WilliamGuest
I am trying to configure a A800 2nd Dial Tone–>Cisco 5300 Gateway.
That may be a very popular topology. Can anyone help me with a configuration file?
William17th March 2004 at 23:33 #22545GilbertGuest
hi i am Gilbert;
I am having difficulty in monitoring our calls with Quintum A800 unit. I just want to monitor the CONNECT TIME for each calls. Is there any way?
Thank you very much.. I will appreciate your big help…23rd March 2004 at 13:58 #22546nickGuest
you should use IP map and channal map comands
under quintum CLI there is an explanation how you do this.
ivrtype on PSTNTG should be set to 1
regards,26th March 2004 at 19:44 #22547sunnyGuest
I am using Tenoor A800 Series
but the problum is that when i recieve call from USA to my location it,s disconnect after 2,3 Second
Kindely Solve My Problum2nd April 2004 at 00:24 #22548imranGuest
i have quintum a800.how many calls does it support using pbx and pstn ports.difference in a400 and a800.configuration examples of a800 for call center.instead of pbx i have direct phones how many phones can be attached to pbx ports.
i am new on quintum but knows good of cisco voice hardware.
plz mail me the answers as well as cli command reference
i ll be grateful to you if you respond quickly5th April 2004 at 17:06 #22549William RicaurteGuest
Finally I configured a Quintum A800 using 2nd Dial Tone. I have a questions for any Quintum expert in this room:
* Is there any way we can make SNMP management on a Quintum A800 using a NO HP Open View pplication?
email@example.com April 2004 at 17:24 #22550William RicaurteGuest
I got a trouble with this A800 equipment:
* Is there any way to configure two differente output ip prefixes? The iptg comands (for example incprefix) are globals so I can not discriminate. Any clue????
firstname.lastname@example.org April 2004 at 01:00 #22551Mat @ Blue LavaGuest
Regarding the SNMP issue: It is possible to monitor the Tenor A800 using HP OpenView and also other compatible products such as Network Gold etc. A copy of the MIBs are downloadable on the Quintum website.
Your question regarding the changing of prefixes regarding the route is a little more tricky. It’s a feature that is readily available on the new series of Quintum products as they are based on the CMS operating system. This allows you to tie dial plans to trunk groups and trunk groups to routes etc. Unfortunately on the series 1 products this is not available.
All is not lost though !! Some more advanced gatekeepers will carry out the number manipulation for you. We use a SysMaster GateKeeper in our carrier operation and that is responsible for the adding and stripping of digits depending on the route. I’m sure that there are other products out there as well that perform the same task – comments please….
Hope this helps in some way.20th April 2004 at 11:27 #22552AmbroseGuest
Dose anyone know Quintum Tenor CMS support SIP Protocol or not?
Their spec said they support SIP but I tried several SIP compatible softdialer, all can not talk to the CMS.23rd April 2004 at 10:41 #22553TuckmolGuest
Does anybody know a software that can monitor Tenor A800 active calls, ASR, ACD, call disconnects, among others, in real time much the same as the Tenor Monitor?23rd April 2004 at 10:41 #22554TuckmolGuest
Does anybody know a software that can monitor Tenor A800 active calls, ASR, ACD, call disconnects, among others, in real time much the same as the Tenor Monitor?25th April 2004 at 09:52 #22555AndreyGuest
Hi to all!
How can I send all the the calls that comming from pstn side to dedicated number.
PLEASE HELP ME!25th April 2004 at 22:39 #22556Mat @ Blue LavaGuest
There are a couple of ways to send calls from the PSTN ports to a certain number (depending on what you are trying to achieve).
If the number is reached through another gateway you need to set up a route on your Quintum. You can do this in the “be” section of the CLI under config. Set your self up a static route to the gateway desired for that number. For example, if I wanted to route telephone number 1 234 567 to IP address 18.104.22.168 I would do the following:
At the Quintum prompt type:
> co be sroute 1
(assuming you don’t already have a static route numbered 1).
> callsig 22.214.171.124
> dn 1 1234567 0 0 2
This will send any calls with a dn=1234567 to IP 126.96.36.199 with a priority of 2.
Obviously you need to set up the rest of your gateways other features but this should give you a head start.
Hope it helps.14th May 2004 at 07:21 #22557Engr.A.A.MamunGuest
Hello Dear friends,
I want to know is CODEC G729R8 work in quintum A800?
If yes what is the performance of it?
I know codec G729r8 is for cisco.
Pls let me know in my mail.