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Mute calls/ blank calls

  • This topic has 3 replies, 1 voice, and was last updated 12 years ago by ian.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #68059
    Dinendran
    Guest

    hi all,

    I have issues of mute calls / blank calls( only one side can be heard especially if call is for more than 8 to 10 mins)
    this issue is not confined to a bsc or la.it is random.

    what could be the cause and how to detect this and solve this technically. one thing I know is the SQI will be zero for mute calls in TEMS.

    Nyone pls help

    br
    Dinu

    #68060
    IAN
    Guest

    HI Dinendran,

    Who is your vendor, we are experiencing same thing here, ALU is our vendor and this is happening with TCIF and MT120 default.

    BR
    Ian

    #68061
    Dinendran
    Guest

    My vendor is NSN

    #68062
    ian
    Guest

    Check TCU (transcoder unit) card if this is happening anywhere.

    Check TRX if this is happening on one particular cell.

Viewing 4 posts - 1 through 4 (of 4 total)
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