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Core KPI

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  • #58996 Reply
    Ayat
    Guest

    Hello

    most filure reasons in our network are sub. busy or No answer

    , missing call

    how we can reduce this failure reasons , if i can call them failed reasons

    #58997 Reply
    Amit K
    Guest

    Hi,

    When we work on Core KPIs & specaily on the SCR (Succussful call Rate) we need to divide the Failure Codes between Subscriber Realted & Network Related & of course we can only work on Network Related Failure Codes by going deeper as to VAS Related, BSS Related etc . You can anyways get all Failure Codes related to Subscriber behaviour as Positive for a realistic measure of the SCR

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Core KPI
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