Training & Seminars This topic has 0 replies, 1 voice, and was last updated 21 years, 3 months ago by Michael. Viewing 1 post (of 1 total) Author Posts 3rd September 2002 at 20:35 #34619 MichaelGuest I need to understand how to cost effectively design, build and run a call center, in-house and remote/virtual. Current call volume is 15K – 20K calls per month and will double in the coming year. Growth could be much larger. I understand the basics but need to understand it much better. Are there reccomended courses or seminars? Author Posts Viewing 1 post (of 1 total) The forum ‘Telecom Design’ is closed to new topics and replies.