Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages

Reply To: Avoid 100% occupancy

#78697
Tom Howard
Keymaster

Hi Shawn,

Westbay Traffic Calculators, which includes Erlang for Excel, is a more general Erlang calculation tool, offering Erlang B, Extended Erlang B etc. CC-Excel is specifically for call center calculations within Excel and support many types of reverse calculations to estimate performance (it adds nine call center functions to Excel.

We still sell both products.

 

Regards,
Tom Howard.