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Reply To: drops

#59762
pix
Guest

raman,

you complain that my answer is too generic ?
look at your question !

in your second post, you state that you are near to site when that happened, which is a very important information 🙂

now you should tell us how many times it happened ?
what do you see in the QoS counters ? Is this cell suffering high call drop rate ?
If not : could we assume the failure happened only once during drive test, and it could just be a SW bug in the system, or in the MS ?

if yes : what is the main cause of call drops in this cell ?

In your DT, can you see the RADIO LINK TIMEOUT counter (or “S” counter) ? Is it at its maximum value or is it lower ? (max value can be seen at call setup).

Cheers,
pix