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Reply To: Reasons for low ASR and CSR

#45135
Muhammad Abu Bakar
Guest

Arvin:
Quote: “by the way ,may I know if you have an idea on how to improve an ASR for no answer issue?is there anyway we can minimize the no answer issue?Thanks.”

I think you can! Put some penality on the subscribers for not answering 😉

Or subscriber status is updated in all switch points. So if a subscriber is unavailable, No network resources are seized. Just local switch announces subscriber unavailable…