If you have a production AXE10 then you must have a mini test plant where you can test new configurations (Data Transcript) and new patches / fix files.
In the past I have used an “unused” EMG on a Production AXE10 to perform some basic tests. This approach comes with a major government health warning.
Let me know what what is failing and I will see if I have encountered your issue.
VBR/ Wallis Dudhnath