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Reply To: Multi service Erlang B


From my point of view you have to take into account:
Lines are assigned with the same services, if so:

You have to add probability of usage:
service A: lets say 60%
Service B: lest say 40%

Tot Trafic is:
10 *0.6 + 12*0.4= 10.8 Erl
Lines= Erlb(10.8, GOS)