Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Reply To: Erlang Formula

#32864
Rommel
Guest

Erlang C is a model where blocked calls are queued. This formula is traditionally used in call center environments.

2,5 Erlangs is the amount of traffic carried/offered to traffic sensitive facilities.

In order to get usable numbers you still need GoS and delay factor.