Hi there,
I am new to configuring quintums. Please help
1. Firstly I am not getting caller ID on my phones. We have asked for caller id service from our service provider yet I do not see the ID. If I do event log I see the originating caller id but it does not pass it to the PBX. PLease let me know if I have to do any configuration on the quintum
2. If I put the # sign after dialing any local or long distance call it works. But if I put # sign after dialing the digits to international calls it does not work. Does anyone know why coz it is killing me
Any help is appreciated