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Reply To: we can help any kinds of quintum config


Hi there,

I am new to configuring quintums. Please help

1. Firstly I am not getting caller ID on my phones. We have asked for caller id service from our service provider yet I do not see the ID. If I do event log I see the originating caller id but it does not pass it to the PBX. PLease let me know if I have to do any configuration on the quintum

2. If I put the # sign after dialing any local or long distance call it works. But if I put # sign after dialing the digits to international calls it does not work. Does anyone know why coz it is killing me

Any help is appreciated