Von, I am with you on this issue. Hard to believe that I get 10-0 requests for the CLI versio of the manual each week.
On the other hand, there is no manual when you get a new unit. It is not open to the genera public on the Quintum web site. You need to register to get into that area.
I do not know how hard is to get registered if you bought something second hand. I buy directly from Quintum and my registration is very old, one of the very firt ones.
The other issue is how many persons are trying Quintum without even telephony 101. I sugested among other users to create a web site to echange tips and sample configurations for those that are trying to figure out the basics, but the urget always get on the way of the important and nobody have free time to pursue it.