My best advice for everyone who has Tenor without documentation is to contact Quintum and ask for support. there is fee for that around 240 USD/year, but Technical assistance is very good and promptly replays at trouble tickets.
If you have serious busines, this is worth to have. QTAC can assist you 24/7 to fix problem or you could send questions to this forum and hope that somone will halp you.
Eventually, this can happened but will take time.
So you decide, you would like to earn money or be without services.