6th April 2003 at 01:33
#21879
Radium
Guest
Here are two products that Cisco sells. They are extremely flexible and reliable. I work for a company that’s deployed this for customers before.
Cisco IPCC Express Edition
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/index.html
Cisco IP Contact Center (IPCC) Enterprise Edition
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/index.html