India has been leading the Internatonal call center industry
and will continue to for some time because of the sheer amount of resources available, skilled people, latest technology and good incentives from the government to develop. but this will not last for ever and is showing signs of slow down due to escalating salarys, very high attrition rates and reputation speaking English with many Indianisms.
This gives a very real oppurtunity for young Bangladeshis to focus on, with a similar economy and cost of living, this global call center industry will be ours by learning from the mistakes that have been made in India, to provide the best service/customer satisfaction for the best brand names all round the world.
It is only a matter of time before we weed out the timewasters and Bangladesh becomes a huge success story. feel it!