Around 250 call center got licence in Bangladesh and sorry to say that only 25 centers are struggling and there are only 5 to 7 centers are working good in which 2 to 3 centers running Inbound.
Industry can make proud to Bdesh but what i have seen in my last visit it again takes some times.
This is basic things that before giving licences govt need to work behind the agents.. Without row material you can not think about manufacturing.
Still it will take some time to get more process in B’Desh right now some survey process are good for this Country.
Let us know your view