Iiway Consultant – “We already working with some call centers in Bangladesh but as per the agent quality we are not finding as good as India”
@ IIway Consultant: We know that we are very new in this industry. But please visit our Contact Center in Gulshan Dhaka and see our agents. You will have to change your quote.
ANd About the Training: We trained them in our in-house training facilities of Mexcall. Our trainers are trained from USA, UK and Australia.
WE DONT WANT TO USE INDIAN TRAINER because we dont want our agents to speak in Indian English accent. We want neutral accent which is more popular now in Contact Center Industry.