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Reply To: Project Plan to set up a call centre

#18148
Abdul Sattar
Guest

There are different steps involved during the planning phase. You need to prioratize it based on your needs for ex….

Cost,Geographical advantages,Taxes,Support from the government,sourcing,HR,Policies,Security,BCP etc etc etc….

You need to make up your mind if you want to have an onshore model or do you want to start a offshore model work on a blended model – Each of these have a long time business impact