I was working in a Call Center in Dubai, just resigned, on my way back home tomorrow. But would be glad to throw some light.
Are you looking to cater to the UAE market or other countries? The UAE market has alot of scope, that are adapting the european and US concept. The government has designated “Free Zones” to encourage the easy setup of businesses. Your man power is easily available due to the philipino and indian population flowing in(and at a very cheap cost). Technology and infrastructure wise, Dubai meets the international standards.
If you are looking for any specific information do feel free to jot it down.