21st October 2004 at 09:11
#16600
Hi ! Mahesh
Guest
There is ample sources on the net to educate you and to help you in the process to understand the various aspects that you need. There are a whole hog of consultants and call centers in most state capitals across India.
As you are a Managament Student I recommend you draft a questionaire and talk to operations folks at various call centers in your city.
Regards,
Parameswar