Hi Mahesh,
This is interesting, let me see how can I assist you with the project, well I dont have insight into indian financial cost for the call center setup, but what we need to see that what is the situation & what we want inbound or out bound or both, what agent capacity or call volume you have in mind do you require branded or cheap solution?Do you plan to rent the place or lease it or buy it, what telecommunication infrastructure is avaible or is provided by the telecommunication authorities & how will you move your staff from city to the rural location etc etc etc.
Well brother I wish I could seriously assit you, but you decide 1st & I can only give you tips thats all.
Good Luck & Regards.
Aezad Ahmad