1st February 2005 at 08:57
#16405
Obodai
Guest
I am setting up a call center for a Telecom organization in Africa and it is 70% complete
I have front office staff who interface directly with our customers and backoffice stuff who really equip the front office with all the tech skills needed to perform.
Currently, there are issues regarding salary. Should the front office earn more than the back office staff or vice versa?
I need advice.