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Reply To: SETTING UO A CALLCENTER

#16366
Amogh V Pandit
Guest

There is two tech proposal you can go for .One is Cisco complete solution or Nortel complete solution.And then we have to decide on CRM like Concerto,Melita.Everything is depend on type of callcenter you will be having (Like Inbound/Outbound) and capabilities you are looking for .ALso solution also evolve with cost.Please let me know hoe can I post tech proposal out on the list?