I am working on call center setup in Islamabad. and uptil now (Feb. 2005) the following information is for you to set up a call center. Please for complete feesibility do contact me
1.Licence from PSEB. I can help you to get it. it requires one week.
2. Bandwidth from PTCL. DSL is not allowed legally for call center
3. Hardware i.e channel box, or tdm card, headphone or telephone set, and networking equipment.
4. P IV with 512 min ram and original intel processor/mother board (900 series)(server)
5. CRM software Rs. 40000 for call center management
9. Quality manager
10. Program manager
12. HR manager
Please for complete info do contact
Amjad H. Mehr