AOA,
My name is Humayun Naeem and I am a Network Engineer in a company in USA . I want to open a call center in Islamabad Pakistan and want to know how much it can cost for decent call center there ? ( like for 20 ppl) and what are the resources available?what is the first step to take etc .I am seeing old responses and not sure if they are still true as things change so fast in IT world.
Any help in this regard would be really appreciated.
Thanks
Humayun Naeem