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Reply To: Calculating a forecasted abandoned rate?

#14941
HanhPhuc
Guest

I ‘m doing caculate traffic for SMS (for PSTN),
I do’nt known caculate traffic for message whitch SMSC broadcasting for user, if
– Average siezure time for receiver a message from SMSC is 7 seconds
– Each broadcast lasts 60 minutes
-65% of calls answered within 20 sec and less than 5% abandonment

Can you tell me:
-How do I caculate: Average short message broadcasting traffic of each user =??
-Can you tell me correct or incorrect: AHT=7*(60*60)*65%/20

if incorrect you tell me caculation “Average short message broadcasting traffic of each user ”

thank alot
give me as soon as