It is posible to setup a call center with hosted technology at a very low cost while enjoying all the facilities and capabilities of a Big solution. PD, ACD, IVR,CTI, Recording,VoIP etc etc. Your running costs can be as low as $1-1.5 calling to the USA from India. You can setup and get running in a matter of few days. Small setups of 1-8 seats can get going immedaitely.
If you need any assistance contact me , look for me on google/yahoo.