i’ve worked in the call center industry for 5 years both outbound and inbound and i know how profitable the industry. and with the low investment you can only open an outbound call center and not the inbound one. however, i have plans to open an back-end processing unit. I have no clue how much the investment would be, however i know it is going to far less than a call center industry. I need to know what are the requirements, how to start abt it, and where to get the projects.