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Reply To: Call Centre Set Up Details

Gilbert Vaz

I need information as to starting
a call center in India
30 seaters – 60 seaters

which has facilities like IVRS, SMS , FAX ON DEMAND, VOICE , EMAIL and the like

I would want to know the equipments requirement , staff strength, software requirement and the cost. Also the legal aspects of setting up the same and the break even and ROI over a period (define)