Our company is intrested in setting up a call centre in Kenya. We want to know the approx. operating costs, start up costs. What are the various hardware devices required.
Since we will be the first company to support domestic clients we would like to know what critrea we can use,to enable us bill our clients,that we take on board to enable us support them better.
Also,incase we wish to outsource this to an external company, what would be the various costs involved.
Pls reply asap.