24th July 2002 at 18:13
#13660
Shridhar
Guest
Hi
The point of focus in this forum is now not an exception in the industry but more regular. But we just cannot blame any particular organization or individual for these kind of situations, cos on the flip side a lot of players in the market also loose on these grounds when employees quit without appropriate notice. We all need to understand that planning and execution is the most validity logistic involved in the call center industry, and human resource handling is a major point of concern for every organization in the industry now. Not to take away any light from the point sumitra wanted to bring into focus, still we have to ensure that the tide is even on both the sides of the shore……..