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Reply To: Toll Free from India and Pakistan


even i have no doubt about pak’s human potential.
what i was trying to convey is something called clusters of excellence like one that exists
for automobiles in detroit and for cycles and cycle parts in ludhiana (india).
where you are more competitive as support services are cheaper.
firms learn from each other.
firms are more prepared to offer new services.
more apt for changes.
also on human potential indias human capital just doubles
vis a vis pak as females are also added to the work force.

also it can be said the pak would be very well able to cater to vanilla kind of products.

where as india will be offering entire gamut of services.