Mr. Hickey, this is a ballpark estimate…
Servers
Network – US$ 3000
E Mail – US$ 2000
Datbase – US$ 3000
Application/CTI – US$ 1500
Desktop – US$ 800 per desktop
Call center solution(incl ACD, phones, Dialer, logger) – US$ 2500 per agent position.
Incl US$ 1000 per agent position if you want to include multimedia services like email management, co-browsing & fax etc.
Cabling (voice and data) – US$ 250 per position.