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Reply To: Call Center Setup Information

#13285
Manoj Kumar Matai
Guest

Mr. Hickey, this is a ballpark estimate…

Servers

Network – US$ 3000
E Mail – US$ 2000
Datbase – US$ 3000
Application/CTI – US$ 1500

Desktop – US$ 800 per desktop

Call center solution(incl ACD, phones, Dialer, logger) – US$ 2500 per agent position.
Incl US$ 1000 per agent position if you want to include multimedia services like email management, co-browsing & fax etc.

Cabling (voice and data) – US$ 250 per position.