Hello Sandro,
Nice to meet you. From your posting i am assume that you are planning an Inbound Callcenter that is going to act as a center to give out Information.
Now i would like to know whether you have any specific locations in Mind about the locationof your callcenter, like NOIDA,Gurgaon,Bangalore,Poona,Chennai, Mumbai or Hyderabad?
can we know the ratio of calls per minute that we can expect?
Are you just focussing support on English language alone?
The setup costs varies marginally according to the location, while the other costs involved in this process is going to be average.
Hope this helps you, for further support, you can get my contact detail from the subject headed”Your Smart Partner”
expecting a positive response,
palani.