I am fro Pakistan and I have keen interest in callcenters. We have done several tests of setting call centers of 5 – 20 seats on ATA186 with service from vonage. It works we tried to sell some products by telemarketing in the US but we didnt have a lot of success as the products we were trying to sell were from cj.com which is purely a web based selling portal.
My questions are.
1. How to get products to seel what would be the best sourse to get products to sell over the phone.
2. How to get business for inbound calls.
3. What are other options for VOIP call centers.
I will look forard to hearing from you.