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Reply To: Call Centre setup in india for US

Manoj Kumar Matai

Mr. Dwivedi,

You require to have three basic things in place before attempting such a project :

1. A clear project plan with definitive road-map.

2. Initial boot-finance to fund the start-up phase and operational cash to sustain through the sales cycle before you start making revenue.

3. Operations & sales team.

Once you have these in place, a 50/100 seater should take 60-90 days to go live. Sales & business development begin amost simultaneously so that you have some pilot projects to attempt when you are ready to go live.

I hope that suffices. Please write in if you need more info.

Cheers, Manoj Matai